Journal Reviews

How to talk about hearing aid costs?

1 March 2018 | | Audiology, clinician–client communication, conversation analysis, cost, hearing rehabilitation, shared decision making

Money is always a controversial topic if discussed in reference to healthcare. This study raises the interesting topic of difficulties when it comes to discussing the costs of hearing aids with customers. Sixty-two audiological appointments were recorded and discussions concerning...

Importance of face-to-face communication in clinical practice

1 November 2017 | | audiology, conversation analysis, face-to-face communication, gaze, hearing rehabilitation, other-initiated repair

Breakdowns in communication with patients who have difficulty in understanding, speaking or hearing may occur during a consultation. The authors of this paper studied the hearing-related breakdowns in communication especially amongst older adults with hearing impairment (HI) using conversational analysis...